Wholesome NOVA LLC Membership Terms and Conditions

  1. Membership Acknowledgment: Upon purchase of a membership with Wholesome NOVA, all members must acknowledge and agree to the following terms and conditions.  Please be sure to read everything before proceeding. 
  2. Private Sale and Usage: The sale of items directly from vendors to customers is for private use only. Products are not intended for resale or commercial/public distribution in any state. Customers take direct receipt of the products from vendors upon purchase. The logistics, handling, and pickups are part of the Wholesome NOVA Private Membership Association relationship. All sales are private and final. 
  3. Food Consumption Disclaimer: Consuming raw or undercooked meats, poultry, seafood, shellfish, milk, or eggs may increase the risk of foodborne illness, especially for those with medical conditions.
  4. Health Condition Acknowledgment: Members affirm that they have no medical condition preventing the consumption of raw, unprocessed, or natural foods, including milk from grass-based dairy or other dairy sources.
  5. Disclaimer-Indemnity Clause: Members acknowledge that Wholesome NOVA membership is for educated citizens pursuing their rights, happiness, and a better quality of life. Members understand and accept inherent risks associated with consuming raw foods.
  6. Non-Entrapment Affirmation: Members affirm that they are not acting under color of law to entrap, harm, prosecute, or gather information for any entity against Wholesome NOVA Association.
  7. Product Variations and Quality: Members understand that artisanal products may vary in taste, color, and texture. Any concerns about product quality will be addressed by refunding store credit.
  8. Mutual Indemnification: Each party indemnifies the other from any wrongdoing arising from interactions with Wholesome NOVA LLC, its members, or farmers.
  9. Email Communication Agreement: Members agree to receive email communications from Wholesome NOVA, understanding that unsubscribing may lead to account deactivation.
  10. Electronic Signature Agreement: Typing the name in the electronic signature field legally binds members to the Terms and Conditions.
  11. Membership Refund Policy: No prorated refunds are offered for memberships. Members agree to the terms upon joining and understand the non-refundable nature of the membership fee.
  12. Cancellation and Renewal: Cancellation is required before the next billing cycle. Automatic renewals will apply and occur based on the chosen time frame (monthly, quarterly, yearly).  Each member is responsible for cancelling their recurring charge.  
  13. Cancellation of Subscription Process: You must wait 48 hours to cancel any recurring subscription charge to give the system times to process your payment and recognize your membership.  If you cancel too soon, the payment go through on your end but it will not recognize your membership.  Please ensure to wait a few days or just message me to prevent your subscription from auto charging on the next cycle.  Thank you for your understanding.
  14. Pickup Time Frames and Site Host Respect: Members acknowledge variations in pickup times and agree to respect site hosts' properties.
  15. Pickup Days are subject to change:  Specific days and locations may change due to various reasons, such as but not limited to, holidays and traffic schedules.  Each member understands that this is a personal private group and they are willing to make accommodations.
  16. No Substitutions on Pick-Up Days: Substitutions are not allowed during pick-up times. Any packing or pick-up mistakes will be rectified without substitutions.
  17. Non-Pickup and Dispute: Failure to pick up ordered food without payment dispute may lead to dismissal from the group. Unclaimed food becomes property of Wholesome NOVA for donation.
  18. Exceptions to Non-Payment: Members agree to handle any order discrepancies or issues with Wholesome NOVA and not dispute charges via banking systems.
  19. Late Order Policy: Orders placed after the designated cut-off time, for any reason, will not be processed and will be subject to processing fees upon refund issuance.
  20. Modification of Terms: Terms are subject to change and apply to all members, regardless of their joining date. Updated terms will be available on the website.